Ever wonder if employees at a company or store have figured out to be on their best behavior when customers call from a toll free number or out of town number because that call may be a mystery shopper? Now you can stay anonymous and make those people think you are a local customer calling. Never worry again that you've been made and that they know you are a fake customer. Using this feature along with the free call recording feature provided by Itellas will get you everything you need to show employers how their employees are behaving.
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