Itellas respects your privacy. We collect customer information on our web site so that we can provide consumers with broadband phone service, troubleshoot that service if necessary, bill customers for service, and for internal market research, including marketing directed toward potential consumers.
We provide customers with the option of not receiving direct marketing of our new products and/or services.
Information Collected from Web Site
In addition to the information customers knowingly give us on our web site, our servers collect anonymous statistics such as the web page visited, time of day, what type of browser was used, and the IP address that visit originated from. We use this information to gauge the ease-of-use of our site, monitor the performance of our servers, and to improve our overall service.
We will use information customers have knowingly submitted on our web site to comply with legal/governmental authorities, and to investigate activities that may disrupt the service or violate our Terms of Service. The Itellas web site uses "cookies" to maintain your online session and keep track of your order progress. The "cookies" contain a random string of digits and are saved on your hard drive. The cookie does not store any personal information. You may modify your browser settings to disable cookies -- just note that certain parts of our web site may not function properly.
Information collected from use of Phone Service
We do not listen to or record conversations using our phone service, except to comply with legal/governmental authorities.
We do not sell or give information to other companies.
We protect the information we collect by using various encryption and security tools. We take security seriously, and give careful attention to maintaining the security of the information we store. We retain call detail and account records for our internal records.
Itellas does not sell any products or services designed to be purchased by children.
This notice is subject to change.